Privacy policy.
Thank you for choosing Life+ for your special events and occasions. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy law.
Collection of Personal Information
We collect personal information about you for the primary purpose of providing our event space services and related activities. The types of personal information we may collect include:
Contact Information: Name, email address, phone number, postal address, and other contact details.
Event Details: Date, time, type of event, number of guests, and any special requirements.
Payment Information: Payment card details, billing address, and other financial information necessary to process bookings and payments.
Communication: Information from your communications with us, such as emails, phone calls, and messages.
Usage Information: Information about your interactions with our website or mobile app, including IP address, browser type, device identifiers, pages visited, and referring URLs.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences. You can manage your cookie preferences through your browser settings.
Use of Personal Information
We use the personal information we collect for the following purposes:
Providing Services: To facilitate bookings, reservations, and arrangements for your events, as well as to provide customer support and respond to inquiries.
Payment Processing: To process payments for bookings and reservations, and to prevent fraudulent transactions.
Communication: To communicate with you about your event, send booking confirmations, updates, reminders, and respond to your inquiries.
Marketing: With your consent, to send you marketing communications about our event space, special offers, promotions, and upcoming events. You can opt out of marketing communications at any time.
Improving Services: To analyze usage patterns, monitor the effectiveness of our marketing efforts, improve our services, and enhance the user experience.
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, event planners, caterers, and technical support providers.
Legal Compliance: We may disclose information when required by law, regulation, or legal process, or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
By using our event space services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us.
Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccuracies. To access or correct your personal information, please contact us using the details provided at the end of this Privacy Policy.
Security
We take reasonable steps to protect the security and confidentiality of your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Complaints
If you have any concerns about our handling of your personal information or believe that we have breached the Australian Privacy Principles, please contact us using the details provided below. We will investigate your complaint and respond to you as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: contact us page.
This Privacy Policy was last updated on 16/05/2024.